librarysystems

Department of Community Services

New Castle, DelawareCounty libraryLarge suburbFiscal year July 2023 to June 2024

Department of Community Services is a county public library system based in New Castle, Delaware, serving a legal service area of 449,061 residents through 10 library buildings. Among the 21 profiled systems in Delaware, it leads on population served, total visits, physical checkouts and operating spending, but ranks third-lowest for the electronic share of checkouts.

Against the median system of its size class, it records 55% more public computers per resident and 40% more physical checkouts per resident.

Department of Community against the 122 systems of its size class

size-class median (50th percentile) · spine height = percentile within the class2.83Visitsper resident67th percentile4.97Checkoutsper resident65th percentile$45.96Spendingper resident60th percentile1.44Print volumesper resident72nd percentile251Program visitsper 1,000 people61st percentile9.5Computersper 10,000 people80th percentile3.3Staff (FTE)per 10,000 people55th percentile
Gold tick: size-class medianVisits per resident2.8367th pct.Checkouts per resident4.9765th pct.Spending per resident$45.9660th pct.Print volumes per resident1.4472nd pct.Program visits per 1,000 people25161st pct.Computers per 10,000 people9.580th pct.Staff (FTE) per 10,000 people3.355th pct.

How the measures and percentiles are calculated

Department of Community, building by building

The 10 buildings cover 247,100 square feet in total, 0.55 square feet per resident against a median of 0.46 for the size class. The largest building is Route 9 Library at 43,000 square feet; the smallest is Elsmere Public Library at 7,000. The longest hours are at Bear Public Library, 48.8 a week.

BuildingTypeTownHours a weekFloor area, sq ft
Appoquinimink Community LibraryBranchMiddletown–25,000
Bear Public LibraryBranchBear48.825,000
Brandywine Hundred LibraryBranchWilmington47.440,000
Claymont Public LibraryBranchClaymont48.117,500
Elsmere Public LibraryBranchElsmere26.77,000
Hockessin Public LibraryBranchHockessin46.723,000
Kirkwood Highway Public LibraryBranchWilmington48.722,500
Newark Free LibraryBranchNewark48.426,500
Route 9 LibraryBranchNew Castle48.343,000
Woodlawn LibraryBranchWilmington41.617,600

A dash marks a value not reported for FY 2024.

Department of Community in numbers, FY 2024

Visits
1,272,263
Physical checkouts
2,231,620
…of children's materials
1,061,301
Electronic checkouts
511,517
…of e-books
256,890
…of e-audio
241,965
Registered users
148,877
Program sessions
7,449
Program attendance
112,881
Print volumes
648,641
Audio items (physical)
52,991
Video items (physical)
71,665
Public computers
428
Paid staff (full-time equivalent)
149.2
Operating spending
$20.6 million
…on books and other materials
$1.5 million
Overdue fines on print items
charged

Where Department of Community gets its operating money

Operating revenue came to $18.1 million, or $40.40 per resident. The local-government share sits 4 percentage points above the combined share for the 21 profiled systems in Delaware. Federal money made up 5.1% of the total.

This system78%15%All profiled systems in Delaware74%16%
This system78%15%All profiled systems in Delaware74%16%
  • Local government
  • State
  • Federal
  • Other (fines, fees, gifts, grants)

Department of Community since FY 2019

Visits were 32% below the FY 2019 count of 1.9 million (size-class median: −30%). Physical checkouts moved 25% down over the same span.

FY 2019 = 100406080100FY 2019FY 2023FY 2024
FY 2019 = 100406080100FY 2019FY 2023FY 2024
  • Visits
  • Physical checkouts

Who comes to Department of Community programs

Programs for children up to age 11 drew 59% of all program attendance, and sessions averaged 15 people each.

Children 0–1166,240Young adults 12–183,782Adults 19+22,230General interest20,629
Children 0–1166,240Young adults 12–183,782Adults 19+22,230General interest20,629

County libraries of similar size in other states

Of these six systems, four record more visits per resident than this one. The highest checkout rate in the group belongs to Dakota County Library in Minnesota.

SystemBased inResidentsVisits per residentCheckouts per residentSpending per resident
East Baton Rouge Parish LibraryBaton Rouge, LA453,0223.883.16$100.46
Dayton Metro LibraryDayton, OH452,2384.406.51$83.51
Osceola Library SystemKissimmee, FL450,9891.521.79$18.18
Dakota County LibraryEagan, MN449,6583.529.39$38.46
Seminole County Public Library SystemCasselberry, FL445,8702.643.01$19.63
Toledo-Lucas County Public LibraryToledo, OH428,5054.737.25$104.07

Nearest in size within Delaware

All profiled systems in Delaware